Shipping Policy

Order processing time

In-stock orders are typically processed and shipped within 1–2 business days(Monday–Friday, excluding holidays). Orders placed on weekends or holidays are processed the next business day. During periods of high volume, processing may take an extra day — we'll always email you when your order is on its way.

Shipping methods & delivery estimates

We ship within the United States via major carriers (such as UPS, FedEx, and USPS), selecting the best method for your item's size and destination. Typical delivery times after processing:

• Standard shipping: 3–7 business days
• Larger or heavier items may ship freight and can take longer — any such difference is noted at checkout or in your confirmation.

Delivery estimates are provided by the carrier and are not guaranteed; actual transit time can vary by destination and carrier conditions.

Shipping charges & free shipping

• Free standard shipping on orders of $99 or more (before tax).
• A flat rate of $9.95 applies to orders under $99.
• Your exact shipping cost is calculated and shown at checkout before you pay — there are no hidden fees.

Order tracking

When your order ships, we email you a tracking number so you can follow its progress. If you created an account, you can also view your order status and tracking under Your Account. If you haven't received tracking within a couple of business days of ordering, contact us and we'll help.

Delays

Occasionally, weather, carrier disruptions, or high demand can delay a shipment beyond the estimate. If we become aware of a significant delay with your order, we'll reach out. If your package is running late, please contact us and we'll investigate with the carrier on your behalf.

Lost or damaged packages

If your tracking shows delivered but you can't locate the package, or if your order arrives damaged, contact us within 7 daysof the delivery date. Please keep all packaging and take photos of any damage — this helps us file a carrier claim quickly. We'll work with you to replace the item or issue a refund once the claim is resolved.

Shipping destinations

We currently ship to addresses within the United States. We do not ship to P.O. boxes for oversized items, and some items may have shipping restrictions based on carrier regulations (for example, certain hazardous or oversized marine products).

Questions?

Reach our team at info@evertidemarine.com or (855) 435-4820. See also our Returns & Refunds policy.